Rapid response when your property needs urgent care
Active leaks, electrical hazards, broken entries, storm damage — call and we mobilize. Standard target is on-site within 2 hours of the call.
After-hours line: same number, answered 24/7. Can't call? Send an emergency request.Quick check
Is this an emergency?
If it's on the left, call now — we dispatch after hours. If it's on the right, a regular request gets you a visit this week without the after-hours trip charge.
Call now
- Active leak you can't shut off, or water near electrical
- Burning smell, sparking outlet, or a breaker that won't reset
- Door or window that won't secure after a break-in or storm
- No heat with temperatures below freezing
- Sewage backup or a frozen / burst pipe
Can wait a day or two
- Dripping faucet or slow drain
- One outlet or light not working (no smell, no heat)
- Running toilet, sticking door, loose railing
- Cosmetic damage, drywall holes, paint
- Fence, gate, deck, or gutter repairs
We handle
The most common emergency calls
Active leaks & flooding
Shutoff support, quick patching, water mitigation, and targeted repairs to keep damage minimal. We stop the bleed first, fix permanently after.
Electrical hazards
Stabilize outlets, lighting, and panels so your home stays safe. Full diagnostic and long-term fix planned for the next available slot.
Entry & security
Door alignment, lock replacement, broken-window board-up, and temporary security improvements after a break-in or storm.
Storm damage
Loose siding, damaged roofs (tarp-and-stabilize), down trees on structures, broken fence sections — secure first, repair on schedule.
Frozen pipes
Thaw safely, repair burst sections, replace fittings, and insulate to prevent recurrence. Most common in single-digit Delaware nights.
Property manager turnarounds
Same-day tenant emergency response when you can't be there yourself. Documented with photos for your records.
What to expect
Stay calm — we handle the next steps
- Call or text with the issue and your address. Share a photo if safe.
- We share an ETA and a 60-second prep list (e.g., locate the water shutoff).
- On-site stabilization and safety check first — stop the damage.
- Documented scope and follow-up plan. Insurance documentation if needed.
While you wait — emergency kit checklist
- Locate the main water shutoff (usually basement, near where water enters)
- Locate the main breaker panel
- Take photos of the impacted area for insurance
- Note your preferred contact (text vs. call) when you reach out
- Keep pets and kids out of the affected zone
After-hours pricing
Transparent — no hidden surcharges
Standard rates apply during business hours (Mon–Fri 7 AM – 6 PM, Sat 8 AM – 2 PM). After-hours and weekend dispatches add one flat trip charge, quoted to you before we leave — never a surprise on the invoice.
Business hours
Standard rate
No trip surcharge.
Evenings & weekends
Flat trip charge
Quoted on the call, before dispatch.